Effective Date: May 02, 2025
Latimer Ocean Escape (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or book a stay with us.
1. Data We Collect
We collect and process the following types of personal data:
- Booking Information – Name, email, phone number, address, payment details.
- Communication Data – Emails, messages, and other inquiries.
- Website Usage Data – IP address, browser type, pages visited, and cookies.
- Guest Preferences – Special requests and accommodation preferences.
2. How We Use Your Data
We process your personal data to:
- Confirm and manage bookings
- Communicate with guests regarding their stay
- Improve our services and website functionality
- Ensure compliance with legal and security requirements
- Send promotional offers (only with your consent)
We will never sell or share your data with third parties for marketing purposes.
3. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience. Cookies help us:
- Analyze website traffic
- Remember your preferences
- Improve website performance
You can manage or disable cookies in your browser settings.
4. Data Storage & Security
We take appropriate security measures to protect your data from unauthorized access or misuse. Your information is stored securely and only retained as long as necessary for legal and operational purposes.
5. Third-Party Services
We may use third-party platforms (e.g., Booking.com, Airbnb) to process reservations. These platforms have their own privacy policies, which we recommend reviewing before booking.
6. Your Rights
Under GDPR and UK Data Protection Laws, you have the right to:
- Access your personal data
- Request corrections to inaccurate information
- Request deletion of your data (where legally applicable)
- Withdraw consent for marketing communications
To exercise these rights, contact us at [email protected].
7. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
8. Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Latimer Ocean Escape
9 Latimer Road, Worthing, BN11 5EP, United Kingdom
[email protected]