1. General Information

These Terms & Conditions govern bookings and stays at Latimer Ocean Escape. By making a reservation, guests agree to comply with these terms.

• Property Name: Latimer Ocean Escape
• Address: 9 Latimer Road, Worthing, BN11 5EP, United Kingdom
• Contact: [email protected] | +44 1903 395 5317

2. Booking & Payment

2.1 Reservation & Payment Terms

• Full payment is required at the time of booking.
• A booking is only confirmed once payment has been received and the guest has received a confirmation email.

2.2 Accepted Payment Methods

• We accept credit/debit cards and bank transfers.
• All prices are in GBP (£) unless stated otherwise.

3. Cancellation & Refund Policy

3.1 Guest Cancellations

• Cancellations up to 30 days before arrival: Full refund.
• Cancellations between 29 and 14 days before arrival: 50% refund.
• Cancellations less than 14 days before arrival: No refund.

3.2 No-Show Policy

• If a guest fails to arrive without notice, the full booking amount will be charged.

3.3 Host Cancellations

• In the rare event that we must cancel a booking, guests will receive a full refund or alternative accommodation (subject to availability).

4. Check-in & Check-out

• Check-in: From 15:00 (3:00 PM)
• Check-out: By 10:00 AM
• Early check-in / late check-out: May be available upon request but is subject to availability.

5. House Rules

5.1 Guest Responsibilities

• Maximum number of guests: 4
• No smoking inside the property.
• No parties or excessive noise after 11:00 PM and before 7:00 AM, in accordance with legal quiet hours in England.
• Pets are not allowed.

5.2 Property Care & Missing Items

• Guests are expected to treat the property with care and leave it in a reasonable condition upon departure.
• Our cleaner conducts an inventory check after every stay. The inventory list is available to all guests in the Guest Information provided at the property.
• If any items are damaged or missing, we will be notified by our cleaner, and guests will be held responsible for replacement costs.
• While we may not request a security deposit through platforms like Booking.com or Airbnb, guests acknowledge that any loss or damage may result in additional charges through the booking platform.

6. Liability & Disclaimer

6.1 Guest Liability

• Guests stay at their own risk. The host is not responsible for personal injuries, loss, or damage to personal belongings.

6.2 Property Liability

• While we strive to provide a perfect stay, we are not liable for unforeseen issues such as power outages, internet disruptions, or maintenance issues.

7. Privacy & Data Protection

• Guest information is collected only for booking purposes and handled in accordance with our Privacy Policy.
• Personal data will never be shared with third parties.

8. Governing Law & Jurisdiction

• These Terms & Conditions are governed by the laws of England & Wales.
• Any disputes will be handled in the courts of England.